The Virtual Agent Platform team, responsible for Expedia’s strategic web applications, microservices and APIs, is under immense pressure to prevent any critical production issues that could hurt customer experience. 

When faced with challenges brought on by the global pandemic, the team needed a way to not only shift left to improve code quality, but to also achieve deeper visibility across the CI/CD pipeline for faster error resolution. As part of this initiative, they turned to solutions like OverOps.

In this webinar, Expedia’s Director of Technology, Ravi Vankamamidi and Site Reliability Engineer Gavan McLaughlin will share: 

• How their team increased visibility into their applications to reduce MTTI and MTTR by over 90% 
• The strategies Expedia employed using OverOps to improve code quality across their entire pipeline 
• How contextual runtime data from OverOps helped the team cut down reliance on logging and eliminate critical errors
  

By OverOps, Inc. 2020    |     Contact us: hello@overops.com     |     +1 415-767-1250

How Expedia Improved Developer Productivity and Reduced MTTR by Over 90%

The Experts

Ravi Vankamamidi

Director of Technology 
at Expedia

Java 11 First Impressions: Are You Ready to Make the Switch?

Alex Zhitnitsky
Director of Product Marketing at OverOps

How Expedia Improved Developer Productivity and Reduced MTTR by Over 90%

Ravi focuses on creating Expedia’s Conversational Platform enabling high-value conversations between travelers and Expedia agents. He revels in creating scalable business-critical platforms and building high-performance teams.

On-Demand 

Eric Mizell

VP Solution Engineering at OverOps

An engineer-turned-marketer, Alex is passionate about transforming complex topics into simple narratives, and helping software engineering teams make sense of the crowded DevOps tools landscape. 

On-Demand

As VP of Solution Engineering, Eric helps developers, operations teams and executives create modern and reliable software by overseeing our Solution Engineering, Services, and Customer Success teams.

Eric Mizell

VP Solution Engineering at OverOps

Gavan McLaughlin

Site Reliability Engineer
at Expedia

Gavan is building and maintaining the freeway system for engineers to optimize cost and pace without sacrificing quality. He is passionate about problem solving and alleviating the biggest friction points in the user experience.

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